75 tickets · SLA clock runs from creation against the priority target.
Open
311/10 Eco Tracy
11/06 ECO AUG...etc
10/23 Staff KPI Dashbaord
In Progress
110/27 Google Drive OCR (n8n)
Resolved
1411/11 HNF cannot RDP
HNF CATERING SDN. BHD. — SQL_ACC
11/10 SJV Report Amend
SJV ENGINEERING (M) SDN. BHD. — SQL_ACC
11/06 SMECLOUD 127 SETUP
11/06 HNF recover Quotation
11/06 KHC Setup SHOFI
11/05 ECO SEP
ECO & GREEN EXHIBITION SDN. BHD. — SQL_PAY
11/04 RS INSTANT connect MAIN PC
RS INSTANT SDN. BHD. — SQL_ACC
11/04 2609 ECO INVOICE LISTING
11/04 Setup SQL RDP For ARK Ainuddin
ARK EMPIRE SDN. BHD. — SQL_ACC
11/03 ECO Commission Amend
ECO & GREEN EXHIBITION SDN. BHD. — SQL_PAY
11/02 Eco Script
ECO & GREEN EXHIBITION SDN. BHD. — SQL_PAY
11/02 SJV Report Amend
SJV ENGINEERING (M) SDN. BHD. — SQL_ACC
10/30 Heritage Fire Report Amend
HERITAGE FIRE PROTECTION SDN. BHD. — SQL_ACC
10/29 SJV Cannot Access MAIN PC SQL
Closed
5710/29 ECO COMMISION
ECO & GREEN EXHIBITION SDN. BHD. — SQL_PAY
10/29 ARK 1 Frozen Server
ARK EMPIRE SDN. BHD. — SMECLOUD
10/28 VAK Questionaire
10/27 Setup RDP for Jing Hui
10/27 DILA SETUP RDP
10/23 ARK1 STORAGE FULL
ARK EMPIRE SDN. BHD. — SMECLOUD
10/22 Speedminer Supplier Refund
SPEEDMINER SDN. BHD. — SQL_ACC
10/21 ECO Missing Commissions
ECO & GREEN EXHIBITION SDN. BHD. — SQL_PAY
10/21 PUNCAK amend INVOICE report
PUNCAK MATAHARI SDN. BHD. — SQL_ACC
10/20 Puncak Matahari Amend Quotation Report
PUNCAK MATAHARI SDN. BHD. — SQL_ACC
10/20 Amend Staff KPI Dashboard
10/20 Kim Seng Sawit Amend Report
KIM SENG SAWIT SDN. BHD. — SQLACC - PUBLIC CLOUD
10/19 Amend Staff KPI + Calendar Dashboard
10/16 Calendar/KPI Dashboard Amend
10/16 Intra Harta (IPOH) Printer
INTRA HARTA CONSULTANTS SDN. BHD. — SQL_ACC
10/15 Setup SQL for new laptop, BEA, AIDA, RACHEL
10/15 Intra Harta Setup SQL
10/15 Pie World Bookkeeping
10/15 Downgrade SQL for Staff
10/15 Staff Tracking Dashboard Amend
10/14 Eco Dashbaord Amend
ECO & GREEN EXHIBITION SDN. BHD. — SQL_PAY
10/14 Staff Tracking Dashboard
https://script.google.com/macros/s/AKfycby6eGIZwTeCJYr2An05VBMsBE6eu2ClDZaKJIKAwcW0S24Zgkgwo34ZGc0rKN0IHaKXuw/exec
10/14 Kaizen Dashboard Amend
10/14 SME & CU SQL Server FULL
cleared SQLBackup/Daily that are over 3 months old. 2000 files cleared over 17.2GB for SME Storage, 30 files cleared over 7.2GB for CU Storage
10/13 Amend Report
10/13 KPI Dashboard
10/12 SW1 Cannot SQLCONNECT PRINT
contact sql hq support
10/12 Eco Dashboard
ECO & GREEN EXHIBITION SDN. BHD. — SQL_PAY
https://script.google.com/macros/s/AKfycbyqHD-J2r7wb8wrYaNmZUJpko-6JhcdBOfziUVbSY0k3FvenEqI5ikG3_wnA9ntdjM/exec
10/12 MIEA Amend Report
MIEA REAL ESTATE EDUCATION SDN. BHD. — SQL_ACC
10/12 SQLCONNECT PHYWON LOGOUT
PHYWON SYSTEM INGREDIENT SDN. BHD. — SQLACC - PUBLIC CLOUD
10/12 SQL AUTOMATION Yearly Individual
10/12 SW1-Sherron Update SQLACC
SW1 SOLUTIONS SDN. BHD. — SQLACC - PUBLIC CLOUD
10/12 Carlix cannot open DIY AUTHENTICATION
CARLIX ENTERPRISE — SQL_ACC
Reset
10/09 Amend ECO Incentive
10/09 Create SQL Shortcut for ALL USER
10/09 Heritage Fire Ammend Payroll Report
HERITAGE FIRE PROTECTION SDN. BHD. — SQL_PAY
10/08 Migrate Pasarraya Hooi Kang
10/08 Create SQL Shortcut for MAEKO
10/08 Restart BIGONE Server
BIG ONE TIMBER MOULDING (M) SDN. BHD. — SMECLOUD
10/07 Pesona Bookkeeping Day 4
10/06 SQL Automation, Form EA
10/06 Adjust Maeko Mentari Invoice Report
MENTARI ALAM EKO (M) SDN. BHD. — SQL_ACC
10/06 Setup ARK1 SQL for ARK Ainuddin
ARK EMPIRE SDN. BHD. — SQL_ACC
10/06 Setup SME SQL for Jonathon
10/05 Pesona Bookkeeping Day 3
10/05 Setup RDP SQL for ARK Ainuddin
ARK EMPIRE SDN. BHD. — SQL_ACC
10/05 Fix Automation Scripts-Download-Socso(ALL)
10/02 clear storage for ANTARA server
ANTARA ELEKTRIK SDN. BHD. — SMECLOUD
194GB -> 110GB
10/02 Eco Comm Revision
Setup new RDP connection for MTL
Clear ARK server junk files
ARK EMPIRE SDN. BHD. — SQL_ACC
cleared appdata and some backups +freed 14gb
Pesona (KL) Bookkeeping
have to slowly manually approve client's uploads and clean up google flow output but made a .py script to bulk rename
Audit Master Analysis Dashboard
https://docs.google.com/spreadsheets/d/1LCFJNb5ndITi8UAdjYFJJd7Wnrgrbh4Wo-MpXFh-9q4/edit?gid=454896895#gid=454896895
Help organize Eco Commission Payroll for September
ECO & GREEN EXHIBITION SDN. BHD. — SQL_PAY
User cannot join SQL server
ARK EMPIRE SDN. BHD. — SQL_ACC
restarted server
Hidayah - Request setup new RDP access to SMECLoud
HNF CATERING SDN. BHD. — SQL_ACC
Tac Mgmt - fail to upload PDF claim
reset gmail password - upgrade to permenant drive cost RM 200
Agents: Amylia, Annie, Chee Hao, Ira, Mee Lee, Mong Yee